Customer Service & Support

Customer service shouldn’t stop at the sale which is why our professional team offers a level of service that is unparalleled. From end-to-end, we strive to maximize the performance of your parking and technology infrastructure. We take a bespoke approach to tailoring our service and maintenance contracts to meet your specific needs.

Working hard to build trusting and reliable partnerships with our clients, we go above and beyond to ensure your experience with us is the very best.

CONVENIENCE

Our customer service department makes it easy for you. We are open from 8:00 a.m. to 5:00 p.m. CST, Monday through Friday. If you need to get in contact with us after hours, you can reach us through our 24-hour service line or by email.

With a well-stocked on-site repair centre in Winnipeg, our technicians can provide a quick turnaround – shorting your downtime. We also offer remote support services for computer and software.


EXCEPTIONAL COMMUNICATION

Communication is key to building lasting partnerships. Our front-line staff is trained, knowledgeable and quick to respond to any inquiries. We dispatch our service technicians in real time, allowing for fast and reliable service.


EXPERIENCE

We hire only technicians that are highly-skilled and factory trained.


PREVENTATIVE MAINTENANCE

We offer preventative maintenance programs that will help reduce potential repair costs and extend the life of your equipment.


WARRANTIES

We stand behind the products we represent and the installation services we offer. Our customer service department can answer any any questions you may have on your specific policy.